Support
Common questions about pricing, subscriptions and your data. If your question is not covered here, email us and we will help.
How much does Staydays cost?
Staydays is free to download and the core day counter works without payment. A premium subscription adds unlimited rule tracking. The subscription is managed entirely through the App Store, and the current price for your region is shown in the app before you subscribe.
How do I start a free trial or cancel my subscription?
Both are handled by the App Store, not by us. To view, cancel or manage your subscription, open Settings > Apple ID > Subscriptions on your iPhone and select Staydays. If you cancel, premium features stay active until the end of the period you already paid for. Apple also sends a reminder before a trial converts to a paid subscription.
How do I restore my purchase on a new iPhone?
Sign in with the same Apple ID you used when you subscribed, open Staydays, and tap Restore Purchases in the app settings. Your subscription is tied to your Apple ID, so there is nothing else to transfer. Your day history syncs back automatically through your private iCloud.
Where is my location data stored?
On your iPhone and in your private iCloud, nowhere else. Staydays has no user accounts and no server that stores your location history, so nobody at Staydays can see where you have been. Deleting the app and its iCloud data removes the history completely.
How do I report a bug?
Email us at [email protected] with a short description of what happened, your iPhone model and your iOS version. A screenshot helps. We read every report and usually reply within a few days.
Contact
For anything else, write to [email protected]. Include your iOS version for technical questions.
For billing and refunds, Apple handles all payments: use the App Store or your Apple ID subscription settings.